Windice is a platform built for entertainment. We want every player in Pakistan to enjoy the experience — but we also know that gambling can become a problem for some people. This page explains the tools Windice provides to help you stay in control, the warning signs to watch for, and what to do if things start to feel out of hand.
Responsible Gaming Tools on Windice
These tools are available to every registered player on Windice at no cost. They apply immediately when set and are designed to give you genuine control over your gambling habits.
Set a maximum amount you are allowed to deposit on Windice per day, week or month. Once the limit is reached, no further deposits are accepted until the period resets. Increases to an existing limit require a 24-hour cooling period before taking effect — so a heat-of-the-moment decision cannot bypass the limit you set when thinking clearly.
Set a duration for your play session on Windice. When the time is up, you receive a clear reminder on screen. It is easy to lose track of time during in-play cricket betting or a run of slots — these reminders help you make a conscious decision about whether to continue rather than drifting on without noticing the hours passing.
Take a temporary break from Windice without permanently closing your account. Cooling-off periods can be set from 24 hours up to 30 days. During a cooling-off period, you cannot log in, deposit or place bets. Your account balance is preserved and accessible again when the period ends.
If you feel your gambling has become a genuine problem, self-exclusion removes your access to Windice for a minimum of six months. This is a serious tool and Windice treats it as such — self-exclusion requests are processed immediately and the exclusion period cannot be shortened once activated. Any remaining balance is returned to you after the exclusion period begins.
Every Windice player can view a complete breakdown of their account activity — total deposits, total withdrawals, net position over any time period and a transaction-by-transaction history. Seeing the real numbers in black and white is one of the most effective ways to stay honest with yourself about your gambling.
Windice customer support is available around the clock via live chat. If you want to activate a responsible gaming tool, discuss a concern about your gambling, or need a cooling-off period applied urgently, our support team will act on the request immediately without judgement or unnecessary delay.
How to Activate Responsible Gaming Tools
Setting up any responsible gaming tool on Windice takes less than a minute. You do not need to explain yourself or go through an approval process — these tools exist for your benefit and they are yours to use whenever you want.
Go to windice.im and log in with your registered mobile number or email address and your password.
Click your account icon in the top right corner of the screen and select "Settings" or "Responsible Gaming" from the dropdown menu.
Choose from deposit limits, session reminders, cooling-off period or self-exclusion. Each option has a clear description of what it does before you confirm.
Once confirmed, the restriction takes effect instantly. You will receive a confirmation on screen and by email. No waiting, no delay.
If you cannot log in or need a tool applied urgently, contact our support team via live chat or at support@windice.im. They will apply the restriction on your behalf immediately.
Deposit Limit Simulator
Use this illustrative tool to think about what a sensible deposit limit looks like for your situation. This is for guidance only — set your actual limit in your Windice account settings.
This is the amount where gambling stays entertainment. Above this, it starts affecting things that matter more.
Know the Warning Signs
Problem gambling often develops gradually. Most people do not notice it happening until it is already causing real damage. The signs below are worth being honest with yourself about — not just once, but regularly.
If more than two or three of these apply to you, please take it seriously. Recognising the signs early makes recovery much easier. Use the Windice self-exclusion tool or contact support right now — there is no shame in it.
Quick Self-Assessment
Answer these five questions honestly. This is not a clinical test — it is a prompt to think about your gambling clearly.
Your answers suggest gambling is currently under control.
Keep it this way by setting a deposit limit in your account settings and reviewing your activity monthly. If anything changes, come back to this page.
Your answers suggest gambling may be causing some concern.
Please consider setting a deposit limit or a cooling-off period right now — it takes less than a minute in your account settings. If things feel more serious, please use the self-exclusion option or contact our support team immediately.
Responsible gaming is not a box to tick or a legal disclaimer buried in fine print. At Windice, it is a genuine part of how the platform is built and how we think about the players who use it. Pakistan has a growing community of online gaming enthusiasts who deserve access to a platform that takes their wellbeing seriously — not just their deposits.
The starting point for responsible gaming at Windice is simple: every player should be playing with money they can comfortably afford to lose, playing for entertainment, and playing within a time budget that does not eat into their real responsibilities. That sounds obvious, but the reality of online gaming is that the line between "entertainment" and "something I need" can blur gradually, especially during a losing streak or a run of PSL matches where emotion runs high.
Most people who play on Windice do so without any problem. They set a budget, they enjoy the entertainment — the live cricket markets, the Andar Bahar tables, the jackpot slots — and when the budget runs out for the week, they stop. That is exactly how Windice is designed to be used. Gambling in this way carries risk of financial loss, but that risk is managed and contained by the player's own discipline and the tools available to them.
Harmful gambling looks different. It often starts with chasing losses — the idea that the next bet will "correct" the previous one. It continues when gambling starts taking money intended for household expenses, when it becomes something you do to escape stress or boredom rather than for entertainment, and when it starts requiring secrecy from your family. In Pakistan, where family responsibilities and social obligations carry significant weight, problem gambling can damage relationships and financial stability in ways that are hard to recover from without help.
Windice does not want to be that kind of experience for anyone. Which is why the responsible gaming tools described on this page are not hard to find, not locked behind support tickets and not designed to be inconvenient. They are in your account settings, they work immediately, and the Windice support team is available at any hour to help apply them if you need assistance.
Problem gambling affects more than just the individual — it affects the people around them. If you are concerned that a family member or close friend is gambling more than they can afford on Windice or any other platform, there are things you can do. Talk to them honestly without accusation. Help them access the self-exclusion tools available on the platforms they use. Encourage them to seek support from a professional counsellor who understands gambling behaviour.
If you believe someone is using your identity or payment methods to gamble on Windice without your knowledge, contact our support team immediately. We take such reports seriously and will investigate and freeze the relevant account while we do so.
Windice's responsible gaming commitment also includes strict age verification. Our platform is for adults aged 18 and over, full stop. If you believe a minor in your household has accessed Windice, contact support and we will close the account and return any deposited funds.
Responsible Gaming – Common Questions
Enjoy cricket betting, live casino and jackpot slots in PKR — with deposit limits, session controls and a support team that actually cares about your experience, not just your deposits.